Leadership
Samuel J. Villanti - President and CEO
Sam joined UTC RETAIL as President and CEO in 1998 and led the management buy-out of UTC from Tridex Corporation in 2000. Sam has more than twenty years of management experience in the Point of Service industry. Sam previously held leadership positions with Axiohm IPB, Price Waterhouse Management Consulting Services and NCR Corporation. He is a member of the Young Presidents Organization and a member of the Board of Directors with Ontario County United Way and Flower City Habitat for Humanity.
   
Karen L. F. Palmer - Vice President and Chief Financial Officer

Karen joined UTC RETAIL in 1997. Prior to joining UTC, Karen was the CFO of Edicon Systems Division, Eastman Technology Corp. Throughout her career she has held a variety of accounting and financial positions. Karen has more than twenty years of financial management experience.
   
Randall Hems - Vice President of Hardware Solutions
Randy joined UTC RETAIL in 2002, and has over 25 years of technical, engineering, and product development experience related to automatic identification technologies and Point of Service equipment. Prior to joining UTC, Randy served as the Director of Engineering for PSC's self-checkout system development and managed the engineering of various barcode scanning devices. 
   
   Kathleen Kiely-Skaggs - Vice President of Sales and Marketing
Kathy joined UTC RETAIL in 2011 and has more than 25 years experience in the retail industry, including store operations, retail credit, consulting, marketing and software sales. Prior to UTC RETAIL, Kathy held senior sales positions at Activant Solutions, MICROS-Retail and The Retail Equation. Kathy's extensive retail software domain expertise encompasses POS, Merchandising, Loss Prevention/Analytics, CRM, Gift Card, Loyalty and Sales Audit.
   
Julie A. Alpert - Director of Human Resources

Julie joined UTC RETAIL in 2012. Julie has her PHR cerfication and more than 10 years of Human Resource Management experience in the Manufacturing, Science and Technology industries.
   
Alan HohlerDirector of Software Development
Alan joined UTC RETAIL in 2007. With more than 30 years of experience in developing POS software solutions, Alan began his career as a software developer with Techpoint. Since then, he has held roles in all areas of the software development life cycle, including senior development positions with Purple Cactus, SalePoint, and MicroBilt. Alan is also an Oracle certified Java Developer.  
   
Mitchell Mead – Director of Project Management and Support
Mitch joined UTC RETAIL in 2009. He has been active in the retail industry for more than 25 years, from store-level management to corporate-level, leading operations and managing retail systems and support for multi-store retailers. Prior to UTC RETAIL, Mitch was with GERS/Escalate Retail managing system implementations. His extensive retail expertise includes POS, Merchandising, CRM and Loyalty.