Is UTC RETAIL for You?

It's one of the most important questions to ask yourself when considering a career with UTC RETAIL.

The answer might be "yes" if you're looking for a fast-paced, ever-changing, lean organization. We encourage and promote personal accountability at all levels of the company.

UTC RETAIL values its most important resource – our people – and we have many programs in place to support and challenge the talented employee.


Our fast-paced environment rewards you on many levels. You will be given opportunities for growth and development, accountability and creativity. You will share in the pride of our accomplishments.

UTC RETAIL is a privately held corporation doing business since 1988, operating out of three facilities in the U.S.: Victor, NY (outside of Rochester), Cleveland, OH, and Scottsdale, AZ.

Since our doors opened, we have deployed over 350,000 store-level point-of-service (POS) installations and repaired millions of multi-vendor point-of-service products for leading retailers across the United States and Canada.

UTC RETAIL is proud of its many years of profitable growth and has been cited as one of the top 100 fastest growing businesses in the greater Rochester metro area.

In 2005 the Venture Development Corporation announced that UTC RETAIL is ranked as one the top three companies in market share for POS terminals or workstations.

UTC RETAIL is dedicated to providing a world-class portfolio of point-of-service products and support services to its customers. And we are equally dedicated to recruiting and maintaining a high performance workforce capable of delivering on our commitments to our customers.

Who Succeeds at UTC RETAIL?

Our culture is performance-based and each individual is encouraged to develop their career by considering their own experiences, interests, and achievements.

Although there is no set formula for success, we have identified key Core Values to guide our employees. Employees who excel at UTC RETAIL demonstrate these values in their daily work activities. The core values given below drive our culture and guide us in setting priorities, making decisions and accomplishing our goals:

We Solve Customer Problems:
 Our employees solve external and internal customer-related problems quickly and efficiently.

We Operate with Integrity:
 UTC RETAIL employees continually look for ways to improve as individuals and as a company. We strive to make sure our words and actions are honest and consistent.

We Excel at Execution:
 Employees work effectively and efficiently--individually and in teams--to get the best results.

We Strive for the Efficient Management of Company Resources:
 Our employees are aware of how their individual tasks and actions affect the efficiency of the entire company and are able to focus on both the long- and short-term results of their actions.