Home Furnishings

Meeting the personalized and complex needs of consumers in the home furnishings retail market can be a challenge.  The daily management of rapidly moving stock, special orders handling and inventory management require significant resources. All the while, home furnishings retailers must be agile, flexible, customer centric and provide a clear differentiation over mass merchandisers featuring lower cost and minimal service to the same consumer base.

UTC RETAIL delivers home furnishings retailers the tools to provide exceptional, quality service and the expertise to increase customer satisfaction and maximize sales. With a broad range of flexible tools and functions, bundled with a solid technology infrastructure, home furnishings retailers can focus on boosting profits.

Solution Features:
•    Special order handling & fulfillment
•    Unlimited user defined attributes
•    Order entry with seamless interface to POS module
•    Cross sell /Up sell at the POS register
•    Serialized inventory controls
•    Manufacturers UPC Codes
•    Fully integrated Quoting module
•    Integrated pricing and customer specific promotional capabilities
•    Support for “kitting” (predefined or on demand)
•    Analysis reporting at all levels e.g. dept/class/subclass/labels/sku
•    Full integration to UTC RETAIL Merchant CRM & “no fee” Gift Card program
•    EDI support

UTC RETAIL understands the challenges of being in the home furnishing industry. With over 20 years experience providing solutions to the retail market, our product suite is designed to adapt and grow with home furnishings retailers’ unique needs.  UTC RETAIL helps retailers achieve their business goals, remain competitive and grow in the evolving retail marketplace.

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