UTC RETAIL

Cookie Policy

Last Updated: November 18, 2025

1. Introduction

This Cookie Policy explains how UTC Retail ("we," "us," or "our") uses cookies and similar tracking technologies on our website and services (collectively, the "Services"). This policy should be read in conjunction with our Privacy Policy and Terms and Conditions.

By continuing to use our Services, you consent to our use of cookies and similar technologies as described in this policy. You can control and manage cookies through your browser settings and our cookie preference center.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners. They enable websites to remember your actions and preferences over time, so you don't have to re-enter information repeatedly.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser). They can also be "first-party" (set by the website you're visiting) or "third-party" (set by a different domain).

3. Similar Technologies

In addition to cookies, we use similar tracking technologies:

- Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails that allow us to track page views, email opens, and user behavior.

- Local Storage: Technology that allows websites to store data locally on your device, such as HTML5 local storage and IndexedDB.

- Software Development Kits (SDKs): Code packages that enable tracking and analytics in mobile applications.

- Fingerprinting: Techniques that identify devices based on their unique characteristics, such as browser version, screen resolution, and installed fonts.

4. Types of Cookies We Use

We use the following categories of cookies on our Services:

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Services. They enable core functionality such as security, authentication, network management, and accessibility. You cannot opt out of these cookies as they are necessary for the Services to function properly.

Examples: Session management, user authentication, load balancing, security protection against fraud and abuse.

4.2 Performance and Analytics Cookies

These cookies collect information about how you use our Services, such as which pages you visit most often, error messages you receive, and how you navigate through the site. This information helps us improve the performance and functionality of our Services. The data collected is aggregated and anonymized.

Examples: Google Analytics, page load times, bounce rates, user flow analysis, error tracking.

4.3 Functionality Cookies

These cookies allow our Services to remember choices you make (such as your language preference, region, or display settings) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on content.

Examples: Language preferences, display settings, user interface customization, remembered form data.

4.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They track your browsing activity across websites and are used to build a profile of your interests. This information may be shared with advertisers and other third parties. They also help us measure the effectiveness of our advertising campaigns.

Examples: Google Ads, Facebook Pixel, LinkedIn Insight Tag, retargeting cookies, conversion tracking.

4.5 Social Media Cookies

These cookies enable you to share content and interact with social media platforms directly from our Services. They are set by social media companies and may track your browsing activity across different websites.

Examples: Facebook social plugins, Twitter share buttons, LinkedIn sharing features.

5. Detailed Cookie List

Below is a comprehensive list of the specific cookies we use on our Services:

Cookie Name | Purpose | Type | Duration

_utc_session | Maintains user session state | Strictly Necessary | Session

_utc_auth | User authentication token | Strictly Necessary | 30 days

_utc_csrf | Security protection against CSRF attacks | Strictly Necessary | Session

_ga | Google Analytics - distinguishes users | Analytics | 2 years

_gid | Google Analytics - distinguishes users | Analytics | 24 hours

_gat | Google Analytics - throttles request rate | Analytics | 1 minute

_utc_pref | Stores user preferences and settings | Functionality | 1 year

_fbp | Facebook Pixel - delivers advertising | Advertising | 3 months

_gcl_au | Google AdSense - conversion tracking | Advertising | 3 months

li_sugr | LinkedIn Insight Tag - browser ID | Advertising | 3 months

6. How to Control Cookies

You have several options to control and manage cookies:

6.1 Cookie Preference Center

When you first visit our Services, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by accessing our Cookie Preference Center, available in the footer of our website.

6.2 Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Here are links to cookie management instructions for popular browsers:

- Google Chrome: Settings > Privacy and security > Cookies and other site data

- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data

- Safari: Preferences > Privacy > Cookies and website data

- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

- Opera: Settings > Privacy & security > Cookies

6.3 Third-Party Opt-Out Tools

You can opt out of certain third-party cookies through these industry tools:

- Network Advertising Initiative (NAI): www.networkadvertising.org/choices

- Digital Advertising Alliance (DAA): www.aboutads.info/choices

- European Interactive Digital Advertising Alliance (EDAA): www.youronlinechoices.com

- Google Ad Settings: adssettings.google.com

6.4 Mobile Device Settings

Mobile devices have settings to control tracking and advertising identifiers. For iOS devices, go to Settings > Privacy > Tracking or Settings > Privacy > Advertising. For Android devices, go to Settings > Google > Ads.

6.5 Do Not Track Signals

Some browsers support Do Not Track (DNT) signals. However, there is no universally accepted standard for how to respond to DNT signals. Currently, our Services do not respond to DNT signals, but you can use the other methods described above to control cookies.

7. Consequences of Disabling Cookies

If you disable or refuse cookies, some features of our Services may not function properly or may not be available to you. Specifically, disabling strictly necessary cookies will prevent you from accessing certain features, while disabling functionality cookies may result in loss of personalized settings and preferences. Disabling analytics cookies will not affect your experience but will limit our ability to improve the Services.

8. Third-Party Cookies and Privacy

Some cookies on our Services are set by third-party service providers, advertisers, and social media platforms. We do not control these third-party cookies, and they are subject to the respective third party's privacy policies. We encourage you to review the privacy policies of these third parties to understand their data practices.

Third parties that may set cookies on our Services include Google (Analytics, Ads), Facebook (Pixel), LinkedIn (Insight Tag), and other advertising and analytics partners. These third parties may use cookies to track your online activity across different websites and services.

9. Cookie Lifespan and Storage

Cookies have different lifespans. Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The lifespan of each cookie is specified in the cookie list in Section 5 above. You can delete cookies manually through your browser settings at any time.

10. International Data Transfers

Information collected through cookies may be transferred to, stored, and processed in countries outside your country of residence, including the United States and other jurisdictions where our servers and service providers are located. These countries may have data protection laws that differ from your country. By using our Services, you consent to the transfer of your information to these countries.

11. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect information from children through cookies or other means. If you believe we have collected information from a child under 16, please contact us immediately at info@utcretail.com.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about our use of cookies. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

UTC Retail

Attn: Privacy Department

Email: info@utcretail.com

Phone: 1-(585) 924-9500

Website: www.utcretail.com/cookie-policy

By using our Services, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.