2015 RIS News LeaderBoard Recognizes UTC RETAIL as a Top Retail Software Provider
Nov 25, 2015
UTC RETAIL has again been recognized as a top 10 software provider in multiple categories in the 201 5 RIS News Software LeaderBoard survey. In this year’s survey, UTC RETAIL is ranked in the top 10 for Total Cost of Operations, Software Reliability, Quality of Service and Return on Investment. More specifically, this is the fourth year in a row that UTC RETAIL has been recognized as a top 10 provider in the category of ROI.
“We are all very proud to be recognized once again by the LeaderBoard survey,” said Sam Villanti, UTC RETAIL President and CEO. “ Even though we are still relatively new to the POS software marketplace, in comparison to many of our competitors, we have firmly defined ourselves as a leading POS software provider. Of course, our rankings are a direct result of our customers’ satisfaction with the value of the products and services we offer. As a matter of fact, our overall satisfaction scores this year are well above the five largest software vendors out there. This has been a consistent trend in all five of the surveys we have participated in. It is through our staff’s continued dedication to the ongoing development and progression of our products and services that we have been able to successfully meet our customers’ expectations and continue our company’s steady growth.”
Now in its fifteenth year, the annual RIS News Software LeaderBoard survey is conducted by Litchfield Research, an independent research firm. This year’s survey included input from almost 750 responses. The signature feature of the LeaderBoard is its utilization of customer satisfaction scores for vendor rankings. RIS News feels this aspect of the survey makes it unique amongst other vendor reports compiled by industry analyst firms. This well-respected study is often referenced by retail executives in the planning and evaluation of their next technology investment.
For more information on UTC RETAIL ’s rankings in the 2015 RIS News Software LeaderBoard or to download the full report, please visit http://risnews.edgl.com/retail-research