UTC RETAIL is recognized as #1 in Overall Performance on the 2022 RIS News Software Leaderboard Survey

Jan 10, 2022

UTC RETAIL also received #1 rankings in 6 different categories including Quality of Support and Quality of Service

Rochester, NY, January 10, 2022: UTC RETAIL, a leading provider of Point-Of-Sale solutions to the specialty retail marketplace, has been ranked #1 in Overall Performance in the 2022 RIS News Software Leaderboard, the industry’s definitive ranking of technology vendors as rated by retailers. 

In addition, UTC RETAIL was recognized as the #1 provider in 6 other categories, including Customer Satisfaction, Quality of Support and Quality of Service.  UTC RETAIL ranked in the top 3 in 25 other categories including Customer Satisfaction, Total Cost of Ownership, Return on Investment and Ease of Installation / Integration.  Additionally, UTC RETAIL received its highest rank ever of 15 on the LeaderBoard’s Top 20, competing with the biggest technology providers in retail.  UTC RETAIL continues to be recognized by retailers as having exceptional levels of customer service and support.

“Successful relationships between Retailers and Solution Providers are a result of commitment, communication and best-in-class products and services” said Sam Villanti, UTC RETAIL President and CEO. “We are very grateful that our customers have once again recognized our offerings as being some of the best in the retail industry.”

The annual RIS News Software LeaderBoard survey is conducted by Litchfield Research, an independent research firm. The signature feature of the LeaderBoard is its utilization of customer satisfaction scores for vendor rankings. RIS News feels this aspect of the survey makes it unique amongst other vendor reports compiled by industry analyst firms. This well-respected study is often referenced by retail executives in the planning and evaluation of their next technology investment.

For more information on UTC RETAIL’s rankings in the 2022 RIS News Software LeaderBoard or to download the full report, please visit https://risnews.com/leaderboard22.

UTC RETAIL will be highlighting the 2022 RIS News Software LeaderBoard and all of their best-in-class products and services at NRF 2022 – Retail’s Big Show from January 16-18, 2022.  You can find UTC RETAIL in booth number 6237.

UTC RETAIL offers a suite of retail solutions, including software, hardware and services, which help our customers to thrive in the ever-changing and always accelerating retail climate. With over 30 years of experience and over 450,000 store-level installations, UTC RETAIL has been recognized as the industry leader in delivering outstanding service and exceptional value.  To date, more than 200 retailers, ranging in size from 1 store to over 2,000, have chosen UTC RETAIL as their trusted partner. For more information on UTC RETAIL, call us at 1-800-349-0456, visit us at www.utcretail.com